MC Diagnostics - FAQs

Booking a Vaccine Efficacy Test

  • HOW DO I BOOK A TEST?

    ANSWER

  • WHAT DO I RECEIVE

    ANSWER

  • CAN I RECEIVE A REFUND?

    Sending you a Covid 19 Vaccine Efficacy Test Kit is personal to you. Because of the compliant conditions we send you a test kit, we cannot offer a refund as it is a bespoke product (your statutory rights are not affected).


    Furthermore, even if you have only opened the kit packaging and not used the test kit, you will have contaminated the kit and therefore it cannot be returned for a refund. 


    Please see our Terms and Conditions page for full details.

Don't forget you can contact us with any other questions you may have. We are always pleased to hear from you.

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